RFBI #4 on AFR BOSS ‘Most Innovative Companies’ List and Winner of Best Innovation9 Aug 2019
Last night the AFR Boss Most Innovative Company lists were released at a gala dinner held at the Shangri-La Sydney. This was the first year RFBI had put their name forward for a place and we were delighted to be recognised for our innovative Dining with Dignity program and be ranked #4 on the AFR BOSS Most Innovative Companies list for 2019 within the category of Government, Education and Not-For-Profit (NFP).
“This is a fantastic achievement for RFBI and we are delighted to have been recognised by AFR Boss and Inventium for our innovative approach to improve the dining experience for our residents,” commented Frank Price, CEO.
The prestigious list, published annually by The Australian Financial Review and Boss Magazine, is based on a rigorous assessment process managed by Australia’s leading innovation consultancy, Inventium, in conjunction with a panel of industry expert judges.
For the first time in 2019, organisations were ranked directly against their peers from across ten industry lists. RFBI was in the Government, Education and NFP category, and assessed against over 800 organisations across Australia and New Zealand.
The assessment measures a top innovation implemented in the past twelve months. Specifically, the judges look at how valuable the problem is that the innovation is solving, the quality and uniqueness of the solution, and the level of impact that the innovation has had. Inventium also assesses internal elements, such as innovation culture, strategy, resources and process, which demonstrate a sustainable and repeatable approach to innovation.
This was not RFBI’s only success of the night though, our Dining with Dignity program was also awarded the ‘Best Innovation’ Award in their category as well. Read more about our Dining with Dignity the program here.
Amantha Imber, founder of Inventium and co-creator of the Most Innovative Companies list highlighted the three factors that set the top companies from the bottom of the list.
“In the top-ranking companies, they are more likely to bring customers into the innovation process to identify relevant problems to solve. Customers are involved from the beginning of the process as proposed to being an afterthought. For Royal Freemasons’ Benevolent Institution’s top-ranking Dining with Dignity program, the customer was involved from the beginning. A hospitality manager observed residents choosing to eat in their rooms rather than in the dining room, and saw that residents were not always finishing meals or needed additional assistance to eat,” she said.
She also added, “These companies also recognise staff for the innovation efforts.”
RFBI’s Chief of Strategy & Innovation, Alyson Pearce, shared her delight at being recognised for the award, “We are absolutely thrilled to be ranked #4 on the AFR Boss Most Innovative Companies List for our category.”
“Winning the Best Innovation Award as well blew me away. It is such an honour to be given this award and it is a great reflection of the wonderful team we have right across RFBI and our commitment to ensuring our residents and clients have the highest quality of life possible.”