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ACSA ‘Provider of the Year’ Award

Sonia Lim 26 Jul 2019

ASCA Awards Provider of the Year 2019

RFBI is delighted to be the winner of the ACSA ‘Provider of the Year’ Award.

Announced at the Awards dinner held last night, Thursday 25 July, ACSA has again honoured organisations, teams and individuals who have demonstrated excellent contributions and achievements in the aged care industry throughout the year.

As a leading not-for-profit aged care provider, RFBI is continually evolving; striving to incorporate new thinking, research, technology and building designs to improve outcomes for residents and clients. Amongst the many initiatives introduced over the past year are:

  • ‘Pets Welcome’ program at their villagte in Dubbo, which allows residents to move in with their beloved pet
  • Personalised doors to help residents living with dementia to feel more at home
  • ‘My Wish List’ program at their Village in Goulburn, making residents’ wishes come true
  • ‘Dine with Dignity’ program that provides invisible assistance to those with dexterity and eyesight difficulties

RFBI has also committed to a 5 year $250 million capital development program that will see almost all of their villages updated and expanded. Work on a number of villages has already commenced and residents and local community members in Berry, Coffs Harbour, Glen Innes, Canberra and Bellingen are looking forward to being able to enjoy modernised loving environments with new café and hairdressing facilities, revamped courtyard and garden areas as well as refurbished rooms and bathrooms.

In his acceptance speech, Frank Price, CEO, said that it was an honour to receive the award however it would not be possible without all the great people working across RFBI sharing his passion for people.

“I am so proud to have RFBI awarded the NSW ‘Provider of the Year’ Award by ACSA. Our team work very hard to ensure our residents and clients live the best life possible. We all share a passion for people and I am delighted to have their hard work recognised by this prestigious award.”

Mr Price also commented that now more than ever it is important that providers share the good things that are happening in aged care.

“The Royal Commission has put a spotlight on instances where residents and families have been let down and not provided with the care and support they deserve and these have been well covered in the media. This is not the full picture though – most aged care workers are doing a wonderful and essential job to ensure our older population live the best life possible.”

“I am extremely proud of the team we have here at RFBI and I want all aged care providers to continue to celebrate the great work aged care workers are doing to improve the lives of people in their care.”