Aged Care

How do RFBI aged care services operate?

At the Royal Freemason’s Benevolent Institution, we believe everyone has the right to excellent care or support that’s appropriate for them. Our services are tailored to offer the right aged care and support for our residents, whilst respecting their dignity and right to make choices regarding their own lifestyle and care.

Our residents will gladly tell you that they appreciate the variety of services on offer at RFBI, whilst enjoying the space and surroundings at our villages. They also enjoy delicious home style meals, and daily activities which contribute to a high quality of life. Our residents also have the opportunity to make new friends, participate in frequent activities and feel part of a real community.

Our staff pride themselves on respecting the privacy and individuality of our residents, while at the same time creating a sense of community.

Which types of aged care are provided by RFBI?

At RFBI, we offer flexibility in the form of both retirement villages and lifestyle care as follows:

  • Residential Care For those people who can no longer live an independent lifestyle and require nursing care.
  • Independent Living An independent lifestyle specifically available to those aged persons describing themselves as active, who for various reasons cannot or do not wish to live in or maintain their own housing.
  • Community Services/Home Care  Goods and services administered and delivered within your own home.

How do the RFBI aged care villages work?

At RFBI, we serve the community purely to provide care to those who need it. Many of our residents have been admitted without having to pay entry fees, because they or their families were financially unable to do so.

More than 2,200 residents live in the retirement villages and aged care villages owned and operated by RFBI. All receive a superior standard of personal care in attractive, secure and comfortable surroundings.

Where people can afford to pay for their independent living unit, they will find that our entry fees are generally lower than those of other retirement villages. If they are unable to pay, we are happy to discuss all financial requirements on an individual basis, with the aim of turning no one who needs our help away.

All our retirement villages and aged care villages are fully accredited by the Department of Health and Ageing. Our villages are especially well regarded for the high standard of friendly attention provided by our carefully selected staff in each location. Experienced management ensures that no effort or cost is spared to ensure the safety of our residents and that personalised attention to the needs of each resident is always available. Careful maintenance of our facilities is a feature of how RFBI villages are managed, and high emphasis is given to the variety, quality and nutritional value of the menus provided by our villages.

Before entering any residential care, you will need to undertake an assessment from your local Aged Care Assessment Team (ACAT). You can find out how to make an appointment with your local ACAT by calling the nearest Commonwealth Carelink Centre on 1800 052 222.

You will also need to complete an income and assets assessment by Centrelink or Veterans Affairs (depending on your pension type), which is used to determine your financial status and help us to find the right care for you.

For detailed information on locations of RFBI Villages, as well as pictures and descriptions of the type of accommodation and services they provide, please visit our Village Guide.

For more information on Australian aged care villages, please visit the Department of Health and Ageing website.